Privacy Policy
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: When you book a room, contact us, or use other services, we may collect details such as your name, email address, phone number, payment details, and reservation preferences.
- Non-Personal Information: This includes data such as your IP address, device type, browser type, and browsing behavior on our website. We collect this information using cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and confirm reservations.
- Enhance your experience by providing personalized service.
- Send important notifications, promotions, and updates (only if you have opted to receive them).
- Analyze website traffic and improve our services based on customer feedback and preferences.
3. Cookies and Tracking Technologies
Our website uses cookies to offer a better browsing experience and to remember your preferences. Cookies help us understand how you interact with our website so that we can improve its functionality. You can disable cookies in your browser settings, though this may affect some features on our website.
4. Sharing of Information
We do not sell or trade your personal information. We may share your information only in the following situations:
- With Trusted Service Providers: We work with third-party service providers (e.g., payment processors, email marketing services) who assist in running our business. These providers are obligated to protect your information.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order or to comply with regulatory requirements.
5. Data Security
Golden Bliss implements appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to external sites. Please note that we are not responsible for the privacy practices of these other websites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Your Privacy Choices
You have the option to opt out of receiving promotional emails by clicking the unsubscribe link at the bottom of our emails. Please note that opting out of promotional emails does not affect service-related communications, such as reservation confirmations.
8. Changes to This Policy
Golden Bliss reserves the right to update this Privacy Policy to reflect changes in our practices. We encourage you to review this policy periodically for any updates. The most current version will always be available on our website.